Refund policy
30-Day Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy.
Returns
You have 30 days from the date your order is delivered to request a return.
To qualify for a return, your item must:
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Be in its original condition, unused, and undamaged.
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Include all original packaging and accessories.
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Have proof of purchase or an order confirmation.
Non-Returnable Items
Personalized or custom-made products cannot be returned unless they arrive damaged, defective, or incorrect.
Return Shipping
Customers are responsible for all return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless required by law.
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order number and photos of the issue. We will work to resolve the problem by offering a replacement or refund.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 5–10 business days. Your bank or credit card provider may require additional processing time.
Exchanges
If you would like to exchange an item, please contact us to discuss availability and return instructions.
How to Start a Return
To request a return, contact our customer support team with your order number, reason for return, and any relevant photos.
Please do not send items back without contacting us first.
We appreciate your business and are committed to providing a positive shopping experience.